InstaMate support
Support

Contact InstaMate

Questions about the platform, safety, account access or partnerships can be sent securely here.

General support

Get help with your InstaMate account, activities or general questions.

Safety support

Contact the team if you need assistance with safety-related concerns.

Account access

Need help accessing your account? Send the details associated with it.

Partnership enquiries

Businesses and organizations can also reach the InstaMate team here.

Send a message

How can we help?

Complete the form below with clear details so the support team can review your message.

Please include only the information necessary to understand your request. Do not include passwords, OTPs or payment credentials.

Need help?

Start with the right support option.

Choose the most relevant area so your question is easier to explain and resolve.

Account help

Questions about access, profile details or account settings.

Safety

Get help with safety tools, reports or platform concerns.

Activities

Questions related to plans, activities or using InstaMate.

Business

Partnership, collaboration or other business enquiries.